policies and procedures2.1.7 Withdrawal Request2.1.9 Request for change of Contact Details2.1.10 Request to access Personal Information 2.2.3 Request a refund form2.3.7 Credit Transfer Application2.3.8 RPL3.1.2 Lodge an Appeal3.1.3 Lodge a Complaint3.2.4 Deferment3.3.3 Critical incident form3.4.5 Learner Transfer Request4.3.8 Assessment Extension Request4.3.9 Change of Course Request4.3.10 Re-Assessment Application